Collection of Information; In order to use the Pure Hydrotherapy Pty Ltd website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Pure Hydrotherapy is collected via correspondence from you or your company. This may be via the telephone, Email, mail or directly through our website.
Whenever we collect personal information from you we will do so in a lawful and fair way. We will also advise you how and where to contact us.
If we collect the information from a third party we will take reason steps to advise you of that collection promptly. We will tell you why we are collecting the information and the third parties to whom we usually disclose this information. If you do not wish to provide the information we request, we will tell you what impact this will have.
Use of collected information; Any details collected from Pure Hydrotherapy Pty Ltd customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of collected information; The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using PayPal. Should you have any questions regarding credit card security we urge you to contact PayPal directly.
Security We are committed to protecting your privacy and we will take reasonable steps to ensure that the information we collect is protected from loss and misuse and from unauthorised access, modification and disclosure.
Access to collected information; If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at Pure Hydrotherapy Pty Ltd.
You can access your personal information upon request. However, there are occasions when this access may be denied under the exemptions contained in the Act.
Orders; When you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information is retained by Paypal and not Pure Hydrotherapy Pty Ltd (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communication; Pure Hydrotherapy Pty Ltd uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at Pure Hydrotherapy Pty Ltd
You will be notified if your personal information is to be collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third party; Pure Hydrotherapy Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Pure Hydrotherapy Pty Ltd does not share any information with third parties for any unknown or unrelated uses.
Legal; We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links; Links on the Pure Hydrotherapy Pty Ltd site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.purehydrotherapy.com.au.