Our treatment is important to our clients and due to the limited number of appointments available, if you do not show up for your appointment or give adequate notice of cancellation, it will be likely that someone else has missed the opportunity to take that session.
As the treatment time you book is reserved especially for you, a minimum of 24 hours notice is required for cancellations. Cancellation received within 24 hours or a no show will be charged at 100% of the session cost.
We encourage all clients to arrive 10 minutes early for allocated appointment time. This will allow our team members to cater to your individual needs and maximise your allocated appointment time.
If you are running late for your appointment we may need to reduce your appointment time accordingly.